Last updated: January 2026
1. Data We Collect
Sync4Tech Ltd ("we", "us", "our") collects the following categories of personal data when you interact with our website or services:
- Contact information name, work email address, company name, phone number (when provided via our contact form or direct communication).
- Professional information job title, company size, industry, and the nature of your business challenge as described in enquiry forms.
- Usage data pages visited, time on site, referring URL, browser type, and device type, collected via cookies and analytics tools (see our Cookie Policy).
- Communication data email correspondence, meeting notes, and any information you share during discovery or delivery engagements.
2. How We Use Your Data
We use the data we collect to:
- Respond to your enquiries and deliver our services to you.
- Send our Insights newsletter and other marketing communications (only where you have opted in, or where we have a legitimate interest and you have not opted out).
- Improve our website and understand how visitors engage with our content.
- Comply with our legal and regulatory obligations.
- Detect and prevent fraud or other harmful activity.
Our lawful bases for processing under applicable data protection law (including GDPR) are: contract performance, legitimate interests, consent (for marketing), and legal obligation.
3. Third Parties
We share data with the following categories of third parties only where necessary:
- Service providers CRM platforms (e.g. HubSpot), email delivery services, hosting providers, and analytics platforms. All are bound by data processing agreements.
- Professional advisers lawyers, accountants, and auditors under strict confidentiality obligations.
- Regulators and authorities where required by law or court order.
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
4. Your Rights
Under applicable data protection laws (including GDPR and CCPA for California residents), you have the following rights:
- Access request a copy of the personal data we hold about you.
- Rectification request correction of inaccurate or incomplete data.
- Erasure request deletion of your data where there is no overriding legal basis for retention.
- Restriction request that we restrict processing in certain circumstances.
- Portability receive your data in a structured, machine-readable format.
- Objection object to processing based on legitimate interests or for direct marketing.
- Withdraw consent where processing is based on consent, withdraw it at any time.
To exercise any of these rights, contact us at privacy@sync4tech.co. We will respond within 30 days.
5. Data Retention
We retain personal data only as long as necessary for the purposes described above, or as required by law. Contact enquiry data is retained for 24 months after the last interaction. Client engagement data is retained for 7 years for legal and compliance purposes.
6. International Transfers
As a globally distributed team, some personal data may be transferred across borders. Where data is transferred internationally, we ensure appropriate safeguards are in place (Standard Contractual Clauses or adequacy decisions) in accordance with applicable data protection law.
7. Contact Us
Sync4Tech Ltd is the data controller for personal data processed through this website. For privacy enquiries, contact us at:
Email: privacy@sync4tech.co
Post: Sync4Tech Ltd, 1 Canada Square, Canary Wharf, London
You also have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.